Do you have a loan?

What we do

We work with retailers to help them provide finance options to their customers, allowing them to spread the cost of purchases which can make products more affordable.

Our retailer network sell a variety of goods including jewellery, furniture, white goods, electronics and outdoor living items and through our services are able to offer their customers the option to pay in fixed monthly instalments which can help customers manage their costs.

What we do

Do you have a loan with us?

If you have a question about your loan or repayments, please contact us using the following;

or email us at;

Or

If your question relates specifically to a credit decision please email: cbrfcredit@closebrothers.com

If you have a question specifically about your purchase please contact your retailer.

What we do

Loan Repayments and Financial Difficulties

We’re here to help. We understand that there are times where circumstances may make it difficult for you to meet your repayments, which is why we have a specially-trained team ready to support you.

Whether you are struggling to make your repayments or think you may do in the future, then please contact our Customer service line on 0333 321 6080 and select option 2. We will be able to explain the options available to you which may help you resolve the situation. We’re here to support you, so please feel free to get in touch.

You can also choose to contact any of the following not-for-profit organisations for free, to get confidential and impartial advice: